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mixi Page Apps (English) » Various application and registration » Page app delete request

Page app delete request

If you wish to delete a page app that is being used on a mixi page, a delete request is needed.

Delete a page app from Partner Dashboard

If the page app hasn't been used on any mixi pages, you can delete it at anytime. (Even if it is on the developer's mixi page, you need to delete all instances of the page app from the developer's mixi pages.)
Select the page apps you want to delete from the managing page app list in 'Partner Dashboard', and click the 'delete' button to delete.

Steps for delete request

For those page apps already in use, please submit a delete request for the page app using the following procedure.

  1. Please submit a delete request (discussed later) from the delete request form 45 days prior to deletion.
  2. We will contact you by email whether or not the request was approved.
  3. You need to notify of the termination to users on the page app 30 days prior to deletion, then contact mixi with details of your notification.
    We will provide you our contact information in step 2.
  4. We will confirm the termination notification and it will be 'Pending deletion'.
    Then, mixi will contact you by email.
  5. A page app 'Pending deletion' will be deleted automatically after 30 days.

Delete request

  1. Log in to 'mixi' with the account providing the page app you would like to remove and open the 'Page app delete application form' (Japanese).
    ※Please note, we will only accept the mixi account providing the page app to be deleted.
  2. Please fill out the following required information in the page app delete application.
    • Name of the person responsible
      Please provide the name of the person responsible for the application.
    • Email of the person responsible
      Please provide the email address of the person responsible for the application.
    • Page app ID
      Please provide the Page app ID
      (Please confirm with the Page app information in the Partner Dashboard.)
    • Name of the page app
      Please provide the page app name
    • The desired termination date
      Please set the date at least 45 days from the date of application.
      ※ If you didn't fill out the desired end date, it will end on our company's business date 45 days from the application.
      ※ You can't specify the time.
    • Start date of the termination notification
      Please notify the users 30 days prior to the deletion date. If the notification period is less than 30 days, we will not accept the application.
    • Other
      Please describe any other necessary information.
  3. Please fill out and confirm the required information, and send it upon verifying and agreeing to the 'handling of personal information'. (Japanese)
  4. Please wait after the submission. The company will contact you by email.

The termination notice

Please notify the users of the page app page that the page app will no longer be available.
Please display a notice of the service termination at the top of the page app's screen while running.
(For page apps that display only to page administrators, please display the notice to the page administrators.)
Please include the following as the contents of the notification.

Contents of the notification
  • Notification to end the app
  • Scheduled end date (Even if you specify a time, our company can't delete at a specific time.)

Change or cancel the delete request

Please follow the procedure below if you want to change or cancel the information in the request.

  1. Log in to the 'mixi' account providing the page app for which you wish to change the information, then open the 'Page app delete request form'. (Japanese)
    ※Please note, only the mixi account providing the requested page app is accepted.
  2. Please provide the following required information on the delete page app request form.
    • Name of the person responsible
      Please provide the name of the person in charge
    • Email of the person responsible
      Please provide the email address of the person in charge
    • Page app ID
      Please provide the page app ID
      (Please confirm with the Partner Dashboard's page app information.)
    • Page app name
      Please provide the page app name
    • Other
      Please describe the change to the request including a detailed description of the changes.
      Please describe any other necessary information.
  3. Please fill out and confirm the required information, and send it upon verifying and agreeing to the 'handling of personal information'. (Japanese)
  4. Please wait after the submission. Our company will contact you by email.

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