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mixi Connect (English) » mixi Plugin » Favorite Button » Error messages

Error messages

In the case, a favorite button is not appeared or you see following error messages in posting, please check potential causes.

Button is not appeared (for PC)

Potential Causes

  • You have not registered the URL to be placed the button in the list of permitted domains on mixi Partner Dashboard.
  • Specified check key may be void or wrong.
  • JavaScript is not activated in a browser setting.

Solutions

  • Please add the URL in the permitted domain.
  • Please make sure that the check key specified in your services is same one shown in the service description on mixi Partner Dashboard.
  • Please activate JavaScript in the browser setting.

"Inappropriate content for the minors"

Potential Causes

  • When someone under 18 years old tries to click favorite button placed on the content where "content_rating" is set.

Solutions

  • n.a.

"Cannot find content"

Potential Causes

  • Due to any of the following reasons, you have failed to retrieve content from mixi:
  • The URL specified as a parameter is not existing.
  • Content is located where mixi server is not able to reach.

Solutions

  • Please confirm if specifying URL is appropriate.
  • In the case the content is located at environment where accesses are filtered by IP address or protected by a basic authentication, please allow the access or move the content to the public domain.

"Inappropriate Site"

Potential Causes

  • You have specified a URL which is not registered in the list of permitted URLs.
  • mixi has suspended the check key issued for you.

Solutions

  • Please add the URL to be specified in the list of the permitted URLs
  • mixi may suspend any check key if the site is deemed inappropriate in its sole discretion. Please follow instructions from mixi.

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